Support
We usually reply within two working days.
Write to support@aestheticallypleasing.app with your iPhone model, iOS version and what happened. A screenshot helps.
Restore Grain Pro
On a new phone or after reinstalling, open the paywall and tap Restore Purchases, signed in with the Apple Account you subscribed with.
Cancel or change a subscription
Open Settings on your iPhone, tap your name, then Subscriptions, and choose Grain. Cancel at least 24 hours before the period ends to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.
My story didn't save
Grain needs permission to add to your Photos library. Turn it on in Settings › Grain › Photos, then export again. Long videos also need some free storage on your phone.
My drafts are missing on another device
Drafts sync through iCloud. Check that you are signed in to the same Apple Account and that iCloud Drive is on for Grain.